Effective Date: 30/01/2025
At IPTV Subscription Best (https://iptvsubscription.best), customer satisfaction is our top priority. We strive to provide high-quality IPTV services with reliable streaming, thousands of channels, and 24/7 support. However, due to the digital nature of our service, we have specific refund policies outlined below.
1. Eligibility for Refunds
We offer refunds under limited circumstances, as IPTV services involve digital content that cannot be returned once accessed. Refunds are considered in the following cases:
✅ Service Not Delivered – If you do not receive your IPTV subscription details within 24 hours after payment and our support team cannot resolve the issue.
✅ Technical Issues (Non-Resolved) – If our IPTV service does not work on your device due to a technical issue that our support team is unable to fix within 48 hours.
✅ Duplicate Payment – If you were charged twice for the same subscription, we will issue a refund for the duplicate payment.
🚫 No Refunds Are Provided If:
- The issue is due to your internet connection, device compatibility, or incorrect setup.
- You change your mind after receiving the service details.
- You experience temporary downtime due to server maintenance or ISP restrictions.
- You request a refund after using the service for several days.
2. Free Trial Policy
💡 Try Before You Buy!
We offer a free trial so that you can test our IPTV service before purchasing. Since you can verify the quality, we do not issue refunds for personal dissatisfaction after purchase.
3. How to Request a Refund?
If you meet the refund eligibility criteria, follow these steps:
1️⃣ Contact Us at support@iptvsubscription.best with your order details, payment proof, and issue description.
2️⃣ Our support team will review your request and attempt to resolve any issues.
3️⃣ If eligible, your refund will be processed within 3-7 business days via the same payment method used for purchase.
🚨 Important: Refunds are only available within 7 days of purchase. Any refund requests after this period will not be accepted.
4. Chargeback & Fraud Prevention
🔹 Unauthorized chargebacks without contacting our support team first may result in a permanent ban from our services.
🔹 We work with secure payment gateways, and any fraudulent claims will be reported to relevant authorities.
5. Contact Us
If you have any questions about our refund policy, please contact us:
📧 Email: support@iptvsubscription.best
🌍 Website: https://iptvsubscription.best
📞 Phone: +1 (215) 555-1234
🏢 Address: 1234 Market Street, Suite 100, Philadelphia, PA 19107, USA
